Terms of Service

1. Acceptance of Terms

By accessing or using the NeverGiveUp platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Service

NeverGiveUp is a digital platform that provides:

• Live streaming events and webinars
• On-demand video content and recordings
• Interactive educational experiences
• Subscription-based access to premium content
• Event registration and ticketing services

3. User Accounts and Registration

3.1 Account Creation

You must create an account to access certain features of our service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason we deem necessary.

4. Subscription Services

4.1 Subscription Plans

We offer various subscription plans that provide access to premium content and features. Subscription details, including pricing and billing cycles, are clearly displayed during the signup process.

4.2 Billing and Payment

Subscription fees are charged in advance on a recurring basis according to your chosen billing cycle. Payment will be charged to your designated payment method automatically unless you cancel your subscription.

4.3 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial subscription periods unless required by law.

4.4 Free Trials

Free trial offers, when available, are limited to new subscribers and may not be combined with other offers. Your payment method will be charged automatically when the trial period ends unless you cancel before the trial expires.

5. Content and Intellectual Property

5.1 Our Content

All content provided through the platform, including videos, audio, text, graphics, logos, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Some content on our platform may be generated or enhanced with artificial intelligence (AI) tools. This includes but is not limited to content summaries, recommendations, translations, or other automated enhancements designed to improve your experience. Any AI-generated content is provided for informational purposes and should not be considered as professional advice.

5.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, or perform our content without our written consent.

5.3 User-Generated Content

If you submit any content to our platform (comments, feedback, etc.), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content in connection with our services.

6. Live Events and Streaming

6.1 Event Access

Live events are streamed at scheduled times. We are not responsible if you miss a live event due to technical issues, time zone confusion, or other circumstances beyond our control.

6.2 Recording and Replays

Live events may be recorded and made available as on-demand content. Access to recordings may be included in your subscription or available for separate purchase.

6.3 Event Modifications

We reserve the right to modify, postpone, or cancel live events. In such cases, we will provide reasonable notice and may offer alternative access or compensation as appropriate.

7. Acceptable Use Policy

You agree not to:

• Use the service for any unlawful purpose or in violation of any applicable laws
• Share your account credentials with others
• Attempt to circumvent content protection measures
• Record, download, or redistribute our content without permission
• Use automated systems to access the service
• Interfere with or disrupt the service or servers
• Impersonate others or provide false information
• Engage in harassment, abuse, or harmful behavior toward other users

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

9. Technical Requirements

To use our service, you need a compatible device with internet access. We recommend a broadband connection for optimal streaming quality. You are responsible for any internet service provider fees and equipment costs.

10. Disclaimers and Limitation of Liability

10.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. The service is provided "as is" and "as available" without warranties of any kind.

10.2 Content Accuracy

While we endeavor to provide accurate and up-to-date content, we make no representations or warranties about the completeness, accuracy, or reliability of any content.

10.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the service.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the service, violation of these terms, or infringement of any rights of another party.

12. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the platform. Your continued use of the service after changes are posted constitutes acceptance of the new terms.

13. Termination

These terms remain in effect until terminated by either party. We may terminate your access immediately without notice if you breach these terms. Upon termination, your right to use the service ceases immediately.

14. Governing Law and Dispute Resolution

These terms are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration, except where prohibited by law.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

16. Contact Information